Shipping

Welcome to PrintPear! At PrintPear, we are committed to delivering your order promptly and securely. Below is our comprehensive Shipping Policy outlining order processing, delivery timelines, shipping fees, and guidelines to ensure a smooth experience.

Shipping Carriers

We partner with trusted carriers including USPS, DHL, EMS, and local postal services to deliver your orders safely.

Order Processing

• Payment & Processing: Orders are processed once payment is accepted.
• Cut-Off Time: Orders placed before 05:00 PM Eastern Standard Time (GMT-05:00) are processed on the same business day. Orders placed after the cut-off will be processed on the next business day.
• Business Days: Our processing days are Monday through Friday (EST), excluding postal holidays (New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas).

Estimated Delivery

Delivery times are calculated as the sum of handling and transit times. While we work closely with our logistics partners to provide accurate delivery information, please note that these timeframes are estimates and may vary based on your location and other factors outside our control.

Delivery Options

• Standard Delivery
  • Handling Time: 1-3 business days
  • Transit Time: 5-7 business days
  • Cost: $4.99
  • Delivery Days: Monday – Friday
• Fast Delivery
  • Handling Time: 1-3 business days
  • Transit Time: 3-5 business days
  • Cost: $14.99
  • Delivery Days: Monday – Friday

Delivery Time = Handling Time + Transit Time

Once your order is in transit, you will receive a tracking number by email.

Order Tracking

• After your order ships, you will receive a tracking link via email.
• Please allow 3-7 days for the carrier to scan your package into their system. If tracking details are not immediately available, they will appear once the carrier processes your parcel.
• If your order exceeds the estimated arrival date, please contact us for assistance.

Incorrect Address

• Accuracy: Please provide a correct and complete shipping address at checkout.
• Delays & Responsibility: Incorrect or missing address details may delay your order. We are not responsible for orders delivered to the wrong address or returned to the sender.
• Additional Fees: Orders returned due to an incorrect address may incur additional shipping fees.
• Carrier Changes: We are not liable for any loss, theft, or damage if you request the carrier to forward or redirect your package after it has left our warehouse.

Personalized Orders

For orders requiring customization or modifications, please allow additional processing time. The time required may vary depending on the complexity of your request.

Shipping Restrictions

Currently, we do not ship to:

• Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands
• APO/FPO addresses
• International addresses

Contact Us

If you have any questions or need further assistance, please reach out to our customer support:

• Email: [email protected]
• Phone: +1 (754) 299-4372
• Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday

PrintPear is operated by JAMES SMITH II LLC
Address:424 Noah Daigle RD, Church Point, LA 70525 United States of America.

We appreciate your business and are dedicated to ensuring a seamless shipping experience. Thank you for choosing PrintPear!